Clear answers about our service, plans, and support
We design, build, and maintain AI powered workflows that save time and raise revenue for service businesses.
It is an agency service. You pay a monthly subscription for ready-made automations plus ongoing care.
Lead generation, sales follow-ups, customer support, admin data entry, and simple marketing tasks.
Success means the automation runs without technical faults and meets the agreed uptime, accuracy, and speed targets. We do not promise a set number of meetings or sales.
No. The service is built for teams without in-house developers. We handle access set-up, integration, and maintenance for you.
No. Automations remove repeat tasks so staff can focus on higher-value work.
Yes. We show working demos during the scoping call.
You choose from a library of proven workflows and we adjust them to your tools.
Agencies, consultancies, IT service firms, and online education providers.
A Starter package is the minimum commitment. Many clients begin there, prove value on one workflow, then scale up to three under the same subscription.
The library covers lead capture, lead scoring, appointment booking, follow-up email, simple data entry, outbound social posts, and hand-off to human staff when needed.
A web form collects the lead, enriches the record with firmographic data, writes a personal reply, and drops the details into your CRM with a score for fit and intent.
Yes. A calendar flow offers free slots, books the meeting, sends confirmation mail, and logs the event in your CRM.
Yes. The flow drafts branded follow-up mail, waits for opens or clicks, and moves warm leads into a nurture list for later campaigns.
Yes. Retire one flow and add another at any time, provided you stay within the number included in your subscription.
Yes. We refine steps whenever new methods or tools prove better, and your live flows receive those upgrades at no extra cost.
Light edits such as copy changes are possible, but we advise asking our team so you avoid breaking a working flow.
We supply variants for HubSpot, Salesforce, Pipedrive, Zoho, and a generic API version that fits most other systems.
Yes. A post scheduler drafts and queues LinkedIn updates, then logs engagement back to your mailbox.
Once we have the required access, most workflows are connected and tested inside one working day.
A small change such as new email copy, a field-mapping tweak, or a different send time.
Two minor edits each month.
Any new workflow or change that needs more than two hours of work, including extra logic, new data sources, or fresh integrations.
Send your goal, sample data, and preferred deadline. We provide a scope and fixed price within three working days.
Yes. One unused edit can roll forward for one month.
Extra minor edits are billed at the standard day rate, agreed with you before work starts.
Most minor edits are made and tested within two working days of approval.
Yes, when the copy fits within an existing email or chat template.
Yes. A fresh channel needs testing and integration, so it is treated as a bespoke build.
Our project team reviews each request and confirms the category before any work begins.
We schedule a kick-off call to confirm your main goal, list the tools you use, and agree access.
In most one- or two-person firms the owner also holds the admin logins, so a single attendee is fine.
When access arrives promptly, the first automation usually goes live inside one working week.
An admin login or API key for your CRM and email platform, plus permission to create webhooks. We never ask for raw database dumps.
We guide you to send a one-time password-manager link or temporary token, rather than plain email text.
The workflows run in the background, so a short hand-over call and a two-page PDF checklist are normally enough.
Most clients see time saved and smoother follow-ups within the first fortnight of traffic flowing.
Yes. Provide tool access within twenty-four hours and we can deploy in as little as two working days.
Tell us at once. We adjust the plan and timeline without extra charge if the overall scope stays similar.
We refine the flow until it meets the agreed technical standard, within a two-week launch window, at no extra fee.
Three ready workflows, one AI assistant, and five thousand interactions each month.
Ten workflows, three assistants, twenty thousand interactions, faster support, and quarterly reviews.
One inbound or outbound chat, email, or API call handled by a workflow.
We alert you. You can upgrade or pay a small overage fee.
Yes. Changes take effect on the next billing cycle.
Monthly rolling agreement. No long tie-ins unless you choose annual billing.
Prices are shown without VAT; tax is added where applicable.
One account uses one plan. You can open separate accounts if needed.
Unlimited workflows, no cap on interactions, and bespoke work priced per scope.
Yes. Storage for logs and prompts is part of every plan.
All methods accepted by Stripe for recurring subscriptions—major credit and debit cards, Apple Pay, Google Pay, and many local wallets.
Stripe bills the card on the same calendar day each month, starting on the sign-up date.
Yes. Stripe can invoice in GBP, EUR, or USD; choose your currency when you subscribe.
Yes. Pay ten months in advance and receive two months free.
Stripe emails a PDF receipt after each charge and stores every invoice in your customer portal for download.
Stripe retries automatically. After three failed attempts the subscription ends and workflows are placed in a dormant state until payment is made.
Yes. Enter the PO number during checkout or update it later in the billing portal before the next invoice issues.
No set-up fee for standard library workflows. Bespoke projects may carry a one-off fee that is quoted up front.
Subscriptions cannot be paused. You may cancel at any time and we will hold your workflows in a dormant state ready for reactivation when you resubscribe.
Stop the recurring payment in Stripe or remove the card on file. The subscription ends automatically at the next renewal date and no further charges apply.
Email support is included with every plan. Professional and Custom plans can also use a private Slack chat for quick questions.
Weekdays 09:00 – 17:00 UK time for all plans.
Starter: within one working day. Professional: within four working hours. Custom: within one working hour.
Yes. Automated alerts warn us of an error so we can fix it before it affects you.
Email jemima@jemima.ai with a short description and, if possible, a screenshot.
Yes. If a change affects how you use the workflow we send a brief email explaining what changed and why.
No. The automations run in the background. A short hand-over call and a two-page checklist cover everything you need.
Yes. We can book a fifteen-minute video call to walk through the issue at no extra cost.
Any error that stops leads, emails, or bookings from flowing is treated as urgent and handled first.
State the workflow name, what you expected, what happened, and the time it occurred. Attach a screenshot or error message if you have one. This helps us fix the issue faster.
Look in your CRM or mailbox: new leads appear, follow-up emails send on schedule, and calendar bookings drop in without manual work.
During hand-over we show the exact list view or report inside each tool where the workflow writes its records.
No. Your own tools hold the live data, and your hosted n8n workspace already shows run counts.
Log in to your hosted n8n account; the Usage page shows the number of workflow runs this month. The limit is enforced by n8n, not by the agency.
n8n either pauses extra runs or bills overage, depending on your n8n plan. You can upgrade that plan at any time.
We run an automated technical check every month. If an error appears we fix it or contact you before changing anything.
Send the new copy by email. We apply the change under your monthly edit allowance.
Yes. Professional and Custom plans include a brief quarterly review call at no extra charge.