AI for private healthcare that runs reception, not the clinic
Not another AI tool. Your AI consultancy and development team for faster responses to patient enquiries, fewer missed appointments, and consultation and treatment follow-up that converts — without ever touching clinical care.
Start with one practical AI workflow opportunity. No system access or credit card required.
Jemima
Practical AI workflows for private clinics
Live, interactive demos built for private clinics. Try them with sample data.
Where a faster, more consistent clinic wins and keeps patients
Enquiries arrive while reception is with patients
New-patient enquiries come in while your front desk is looking after the people in front of them, and the ones left waiting often book elsewhere.
Valuable appointments lost to no-shows
Private consultation slots are valuable, and unconfirmed appointments lead to gaps that are hard to fill at short notice.
Self-pay and insured questions
Patients repeatedly ask about pricing, insurers, referrals and excesses, and answering each by hand takes time.
Consultation follow-up forgotten
Treatment plans and estimates need following up to convert, but that slips when the front desk is flat out.
Reviews and recalls by hand
Follow-up appointments and review reminders depend on someone remembering, so they’re inconsistent.
Out-of-hours enquiries
Patients enquire in the evenings and at weekends, and those messages sit unanswered until the clinic reopens.
See how one enquiry is handled
An enquiry comes in
Jemima hands your team
Triage
new private patient, insured, ready to book
Services
private consultation, orthopaedic, insured booking
Next action
offer the earliest suitable consultation and confirm the details
Plus
a drafted reply and the information to confirm (referral, policy, excess)
Every clinical decision, diagnosis and treatment recommendation is made by your clinicians — Jemima organises the enquiry, it never advises clinically or diagnoses.
Built around the tools you already use
Four simple steps for your practice
Review
We look at your enquiry, follow-up and admin processes.
Roadmap
We pick the one workflow that makes the biggest difference first.
Build
We build and test it around your real tools, with review points for your team.
Launch
It goes live, then we maintain and improve it over time.
Questions private clinics ask
Yes. When an enquiry comes in, Jemima can reply quickly and professionally, capture the reason for the enquiry, whether it’s self-pay or insured, and how urgent it is, then offer an appointment — so patients get a consistent response even when your front desk is with people. Your clinicians decide on all care.
Yes. Workflows can confirm appointments, send reminders and prompt for anything needed beforehand, which protects valuable private slots and reduces the gaps no-shows leave. You stay in control of the diary.
Yes. Jemima can capture insurer, policy and referral details and explain the general process for self-pay and insured patients, while routing anything specific to your team. It never makes a decision about cover or eligibility.
Yes. Jemima can follow up consistently so treatment plans and estimates don’t quietly go cold, with anything clinical always passed back to the clinician. You decide who is followed up and how.
No. Jemima never gives clinical advice or a diagnosis — that always stays with your clinicians. For symptoms or anything urgent, it captures the key details and routes the patient to the right person quickly, rather than trying to deal with it itself.
In most cases, yes. We aim to work around the software you already use, such as Semble, Cliniko, Pabau or Meddbase, along with your SMS and reminder tools, rather than asking you to change systems. We confirm what’s possible during the review.
Yes. Information is handled with controlled access and clear limits, anything clinical or sensitive is always passed to a person, and every workflow has approval points, activity logs and human handovers, so your team can see exactly what it has done and pause or adjust it at any time. We design around patient confidentiality and your GDPR obligations.