AI for vets that runs the front desk, not the diagnosis
Not another AI tool. Your AI consultancy and development team for faster responses to registration and symptom enquiries, fewer missed appointments, and estimate follow-up that keeps treatment plans on track.
Start with one practical AI workflow opportunity. No system access or credit card required.
Jemima
Practical AI workflows for veterinary practices
Live, interactive demos built for veterinary practices. Try them with sample data.
Where a faster, more consistent practice keeps clients and pets
Slow replies on registrations and symptoms
New-client registrations and worried-owner symptom enquiries need a fast, consistent response, or owners go to the practice down the road.
Urgent versus routine triage
Symptom enquiries that sound urgent need routing to a vet quickly, all mixed in with routine bookings.
Estimate follow-up forgotten
Dental and surgery estimate follow-ups slip when the front desk is flat out, and treatment plans quietly go cold.
Missed appointments
Unconfirmed appointments and forgotten medication collections lead to no-shows and wasted clinical time.
Recalls and reminders by hand
Vaccination, check-up and medication reminders get sent manually, so consistency depends on someone remembering.
After-hours worry
Owners with a poorly pet call outside hours and need routing or reassurance, and someone still has to action each one.
See how one enquiry is handled
An enquiry comes in
Jemima hands your team
Triage
possible urgent symptom, new client
Services
new registration, urgent appointment, vet assessment
Next action
route to a vet for triage today
Plus
captured symptoms, history and a drafted holding reply
The vet makes every clinical decision and gives all advice — Jemima captures and routes the enquiry, it never diagnoses or advises.
Built around the tools you already use
Four simple steps for your practice
Review
We look at your enquiry, follow-up and admin processes.
Roadmap
We pick the one workflow that makes the biggest difference first.
Build
We build and test it around your real tools, with review points for your team.
Launch
It goes live, then we maintain and improve it over time.
Questions veterinary practices ask
Yes. When an enquiry comes in, Jemima can reply straight away, capture whether the owner is new or existing and how urgent it sounds, route urgent symptoms to a vet and book routine appointments — so owners get answered consistently even when reception is at capacity. Your team still decides who is seen and when.
Yes. Anything that sounds urgent is captured and routed to a clinician quickly, rather than sitting in a queue behind routine bookings. You set what counts as urgent, and it never attempts a diagnosis — it gets the pet to the right person fast.
Yes. Jemima can follow up treatment estimates consistently, so dental and surgery plans don’t quietly go cold while the front desk is busy. Anything clinical is always passed back to the vet.
Yes. Recall and reminder workflows can contact owners who are due or overdue in your practice tone, and remind them about medication collection, which keeps pets on plan without your team working the list by hand. Replies come straight back to reception to book in.
No. Jemima never gives clinical advice or a diagnosis — that always stays with the vet. For symptoms or anything urgent, the workflow captures the key details and routes the pet to a clinician quickly, rather than trying to deal with it itself.
In most cases, yes. We aim to work around the practice management software you already use, such as ezyVet, Provet Cloud, RoboVet or Merlin, along with your SMS and reminder tools, rather than asking the practice to change how it runs. We confirm what’s possible during the review.
Yes. Information is handled with controlled access and clear limits, sensitive cases are always passed to a person, and every workflow has approval points, activity logs and human handovers, so your team can see exactly what it has done and pause or adjust it at any time. We design around your confidentiality and GDPR obligations.