Solicitor Consultation Confirmation SMS Demo

Text the demo code, reply CONFIRM, CHANGE or DECLINE, and see how Jemima AI captures consultation actions safely.

What problem this solves

Missed consultations and manual appointment changes create admin pressure for legal teams.

How this helps customers

Clients get a simple SMS flow while the firm gets a clear operational summary.

Try this SMS demo
2621
To +44 (0)742 966 9381
Tap the button below to open a text message with the demo code ready to send.
Text 2621 now
Open the text message app on your phone and text the demo code to the number above.

How to try it

1
Text the demo code

2621

2
Reply with an option

CONFIRM, CHANGE or DECLINE

CONFIRMCHANGEDECLINE
3
Review the captured outcome

Consultation status and staff action

What this demonstrates

SMS appointment confirmation, change-request capture, human-review handover and legal-sector safety boundaries.

What happens next

The workflow sends a consultation message, captures the client response, asks for a preferred time if needed and updates the session.

Demo boundaries

This is a demo. No real appointment is changed. No legal advice is provided. Do not send confidential case information by SMS.

Why this SMS workflow matters

This SMS demo shows how a law firm can confirm or rearrange consultation attendance without asking the client to explain their legal matter by text. It is designed for operational appointment handling only.

  • Missed consultations waste fee-earner and admin time.
  • Clients may need to confirm or rearrange without phoning reception.
  • Legal teams need a clear appointment action, not confidential case details by SMS.
  • Change requests should be reviewed by staff before a real diary update.
  • SMS wording must avoid legal advice and confidential information collection.

Example SMS conversation

Client texts: 2621
Jemima replies: Your consultation is currently listed for Wednesday at 2:00pm. Reply CONFIRM to confirm, CHANGE to request another time, or DECLINE if you can no longer attend.
Client replies: CHANGE
Jemima replies: Please reply with your preferred day or time. Please do not send confidential case details by SMS.
Client replies: Friday morning
Jemima replies: Thanks. Your request for Friday morning has been captured. The firm would check availability before making any change.

What the business receives

The workflow helps the firm protect consultation time while maintaining clear boundaries around legal advice and confidentiality. Admin receives a clean scheduling action without asking the client to describe their matter by SMS.

Example handover summary
SMS workflow Consultation change request
  • Client action Requested another time
  • Requested time Friday morning
  • Recommended staff action Check availability and contact the client with confirmed options
  • Confidentiality note No legal details requested or collected by SMS
  • Admin value Reduces missed consultations and manual calls
  • Confidence High

How this could be implemented

This can connect to consultation reminders, new enquiry bookings or diary follow-ups. In a live setup it should route to the firm’s case intake or reception process with human review before changing any appointment.

Step 1 of 1

Request a tailored demo

Want this connected to your consultation reminder process?

  • We will look for practical automation opportunities, not generic AI ideas.
  • You can ask about SMS, calls, forms, inboxes, CRM updates or follow-up workflows.
  • No credit card required.

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