Estate Agent Viewing Confirmation SMS Demo

Text the demo code, reply CONFIRM, CHANGE or DECLINE, and see how Jemima AI captures viewing actions for the agency team.

What problem this solves

Viewing no-shows and late changes create wasted diary time for estate agents.

How this helps customers

Viewers get a simple SMS flow while the agency receives a clear viewing-status summary.

Try this SMS demo
2521
To +44 (0)742 966 9381
Tap the button below to open a text message with the demo code ready to send.
Text 2521 now
Open the text message app on your phone and text the demo code to the number above.

How to try it

1
Text the demo code

2521

2
Reply with an option

CONFIRM, CHANGE or DECLINE

CONFIRMCHANGEDECLINE
3
Review the captured outcome

Viewing status and next action

What this demonstrates

SMS viewing confirmation, diary-risk handling, change-request capture and CRM-ready handover.

What happens next

The workflow sends a viewing message, captures the viewer response, asks for a preferred time if needed and updates the session.

Demo boundaries

This is a demo. No real viewing is changed or cancelled. No property, legal, mortgage or financial advice is provided.

Why this SMS workflow matters

This SMS demo shows how estate agents can reduce viewing no-shows and capture change requests before a diary slot is wasted. It is designed to support the agency team without automatically changing a real viewing appointment.

  • Viewing slots are valuable and no-shows waste negotiator time.
  • Viewers often need to confirm quickly without calling the office.
  • Late change requests need to be captured clearly before the diary is updated.
  • Agencies need a simple record of confirmed, declined and rearrange requests.
  • The workflow should not provide property, legal, mortgage or financial advice.

Example SMS conversation

Viewer texts: 2521
Jemima replies: Your property viewing is currently listed for Thursday at 5:30pm. Reply CONFIRM to confirm, CHANGE to request another time, or DECLINE if you can no longer attend.
Viewer replies: CHANGE
Jemima replies: Please reply with your preferred day or time.
Viewer replies: Friday afternoon
Jemima replies: Thanks. Your request for Friday afternoon has been captured. The agency team would check availability before changing the viewing.

What the business receives

The workflow converts viewing reminders into structured diary signals. The agency can prioritise confirmed viewings, follow up change requests and release declined slots more quickly.

Example handover summary
SMS workflow Viewing change request
  • Viewer action Requested another time
  • Current viewing Thursday 5:30pm
  • Requested time Friday afternoon
  • Recommended staff action Check diary availability and confirm options with the viewer
  • Diary risk note Viewing not changed automatically
  • Admin value Reduces wasted viewing slots
  • Confidence High

How this could be implemented

This can be used before scheduled viewings, open-house reminders or negotiator follow-ups. In a live setup it should connect to the agency’s diary or CRM with staff approval before any real appointment is changed.

Step 1 of 1

Request a tailored demo

Want this connected to your viewing confirmation process?

  • We will look for practical automation opportunities, not generic AI ideas.
  • You can ask about SMS, calls, forms, inboxes, CRM updates or follow-up workflows.
  • No credit card required.

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