Dental Recall Reactivation SMS Demo

Text the demo code, reply BOOK or LATER, and see how Jemima AI captures recall interest safely.

What problem this solves

Dental recalls often go stale because patients do not respond to phone calls or generic reminders.

How this helps customers

Patients can reply quickly while the practice receives a clear booking-interest summary.

Try this SMS demo
2322
To +44 (0)742 966 9381
Tap the button below to open a text message with the demo code ready to send.
Text 2322 now
Open the text message app on your phone and text the demo code to the number above.

How to try it

1
Text the demo code

2322

2
Reply with an option

BOOK or LATER

BOOKLATER
3
Choose timing if asked

1, 2 or 3

What this demonstrates

SMS reactivation, patient recall, session tracking, fixed reply routing and booking-request capture.

What happens next

The workflow sends a recall message, captures the patient response, asks for timing if needed and updates the session with the business outcome.

Demo boundaries

This is a demo. No real appointment is booked. No diagnosis or dental advice is provided.

Why this SMS workflow matters

Dental recall lists often contain patients who are overdue but not urgent enough for a phone call. This SMS workflow gives the patient a low-friction way to say whether they want to book now, leave it until later, or choose a preferred appointment window.

  • Reception teams spend time chasing overdue check-ups manually.
  • Patients often ignore unknown calls but will respond to a short SMS.
  • Recall opportunities can go cold if there is no simple next step.
  • The practice needs booking intent, not a long conversation.
  • No real appointment should be confirmed without the diary team.

Example SMS conversation

Patient texts: 2322
Jemima replies: You are due for a check-up. Reply BOOK if you would like to book or LATER if now is not a good time.
Patient replies: BOOK
Jemima replies: Please reply 1 for weekday morning, 2 for weekday afternoon, or 3 for Saturday if available.
Patient replies: 2
Jemima replies: Thanks. Your preference for a weekday afternoon has been captured.

What the business receives

The workflow turns a passive recall reminder into a structured booking request. The practice receives the patient’s intent and preferred timing without reception needing to call every overdue patient manually.

Example handover summary
SMS workflow Recall booking request
  • Patient action Wants to book
  • Timing preference Weekday afternoon
  • Lead opportunity Routine check-up appointment
  • Recommended staff action Send available check-up times or call patient
  • Admin value Turns recall list into prioritised booking requests
  • Confidence High

How this could be implemented

This can sit behind recall campaigns, missed appointment recovery, or manual reception follow-up. In a live setup it should connect to the practice’s approved appointment process rather than directly changing the diary.

Step 1 of 1

Request a tailored demo

Want this connected to your patient recall workflow?

  • We will look for practical automation opportunities, not generic AI ideas.
  • You can ask about SMS, calls, forms, inboxes, CRM updates or follow-up workflows.
  • No credit card required.

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